Privacy Policy

AskMedCare is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the AskMedCare Web site and governs data collection and usage. By using the DipDocBook, you consent to the data practices described in this statement.

Collection of your Personal Information

AskMedCare collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. AskMedCare also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by AskMedCare. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by AskMedCare for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the AskMedCare Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through AskMedCare public message boards, this information may be collected and used by others. Note: AskMedCare does not read any of your private online communications.

AskMedCare encourages you to review the privacy statements of Web sites you choose to link to from AskMedCare so that you can understand how those Web sites collect, use and share your information. AskMedCare is not responsible for the privacy statements or other content on Web sites outside of the AskMedCare and AskMedCare family of Web sites.

Use of your Personal Information

AskMedCare collects and uses your personal information to operate the AskMedCare Web site and deliver the services you have requested. AskMedCare also uses your personally identifiable information to inform you of other products or services available from AskMedCare and its affiliates. AskMedCare may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

AskMedCare does not sell, rent or lease its customer lists to third parties. AskMedCare may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, AskMedCare may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to AskMedCare, and they are required to maintain the confidentiality of your information.

AskMedCare does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

AskMedCare keeps track of the Web sites and pages our customers visit within AskMedCare, in order to determine what AskMedCare services are the most popular. This data is used to deliver customized content and advertising within AskMedCare to customers whose behavior indicates that they are interested in a particular subject area.

AskMedCare Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on AskMedCare or the site; (b) protect and defend the rights or property of AskMedCare; and, (c) act under exigent circumstances to protect the personal safety of users of AskMedCare, or the public.

Use of Cookies

The AskMedCare Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize AskMedCare pages, or register with AskMedCare site or services, a cookie helps AskMedCare to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same AskMedCare Web site, the information you previously provided can be retrieved, so you can easily use the AskMedCare features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the AskMedCare services or Web sites you visit.

Security of your Personal Information

AskMedCare secures your personal information from unauthorized access, use or disclosure. AskMedCare secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Data Retention

We retain personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, maintain security, and enforce our agreements. User account and profile information are generally retained while the account remains active. If a user deletes their account or requests deletion of their data, we will securely delete or anonymize the personal information within a reasonable period, unless retention is required by applicable law, regulatory obligations, fraud prevention, or security purposes. Certain technical logs, backup copies, and analytics records may be temporarily retained for operational, security, and legal compliance purposes before automatic deletion.

Data Deletion

Users have the right to request deletion of their personal data at any time. You may request deletion by: Using any available account deletion feature within the application, or Contacting us at: support@askmedcare.com Upon receiving a verified deletion request, we will delete or anonymize the user’s personal data within 30 days, unless we are legally required to retain certain information for compliance, dispute resolution, or security purposes. After deletion, limited backup copies may remain securely stored for a short retention period before permanent removal.

Changes to this Statement

AskMedCare will occasionally update this Statement of Privacy to reflect company and customer feedback. AskMedCare encourages you to periodically review this Statement to be informed of how AskMedCare is protecting your information.

Contact Information

AskMedCare welcomes your comments regarding this Statement of Privacy. If you believe that AskMedCare has not adhered to this Statement, please contact AskMedCare at support@askmedcare.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.