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Welcome to AskMedCare Appointment Booking System. If using it for the first time, the home screen will appear. Select the 'Signup now' button to start the registration process. If you already have an account with AskMedCare, please skip to the login section.
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Registration |
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To do registration, you need an Indian mobile phone number. After giving the phone number in the input box, please press the "Send OTP" button. We will send you the OTP number to your phone as an SMS. If your phone number is already registered, then go to login. Receiving OTP may take a few minutes, please wait. In case, you have not received the OTP SMS even after a long wait, then please press "Resend OTP". After receiving OTP. fill the OTP textbox. Then provide a password (needs to be that 6 characters or more in length). Retype the same password to confirm. Optionally you can provide your name. Now select the checkbox to accept AskMedCare's terms and conditions. And at the end please press the "Submit" to complete the registration process. Now you can use the same phone number and password to login.
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Login |
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To do "login" please use the phone number and password you have used during registration. In case you forget your password, click "Forget Password", and we will send you the password to your registered phone number as SMS.
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Dashboard & Menu |
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After login, inside AskMedCare Appointment Booking System you can access all functionality using options listed on the dashboard and menu. Using the "Appointments" option you can see all your appointments with doctors or can make new appointments. The "Transactions" section shows you all online payment transactions done here. Through your profile, you can change all details you have given during registration. You can't change your phone number as that is your login id. You can open the menu using the very top right corner navigation button. From there you can also log out from AskMedCare Appointment Booking System. You can access this help using the help option.
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Appointment Booking |
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STEP A : Select "Appointments" from the dashboard or side navigation menu after logging in.
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STEP B : In the "Appointments" section all previously booked appointments are listed. You can book a new appointment simply by clicking on the "Book New Appointment" button at the top of the "Appointments" section.
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STEP C : First, we need to find the doctor we want to book with. To help in finding the doctor, from the top section (1), you can search by doctor name, address, etc. Also, you can narrow down the search by selecting a specialization from the department dropdown. Once you have located the doctor, please click on "Book now"(2) to proceed to the next step.
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STEP D : Choose a doctor's clinic you wish to visit (1). The clinic address and other information will be displayed as you select from the dropdown. The calendar below (2) shows dates that are open for booking. The Available date boxes are green. Dates that are not open are crossed, have a teal coloring, and are not selectable. You can also navigate through the next/previous months (3) to find a suitable available date. If you select an available date, the "Pay to Book" (4) button will appear. Please click on that to bring up the secured payment window.
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STEP E : When the secured payment window appears, you can always dismiss that using the close button (1) at the top left corner to cancel the process. Never close it before the transaction is complete. Just to remind you, as displayed in the message section, there is no refund due to any user, network, banking, or technical error during a payment transaction. Please click on "Confirm payment" (2) if you are happy to proceed.
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STEP F : After clicking "Confirm Payment" it will bring up different payment options you can choose from to pay for the appointment booking. Various payment authorities will use different security processes such as a bank debit card, a credit card, net banking, phone pay, etc. Please select the option you wish to use. After successfully completing the process, it will redirect you to the next section.
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STEP G : You will receive an appointment confirmation SMS after a successful transaction on AskMedCare Appointment Booking System. This will show a transaction success message in the green color info box similar to that in the picture. In case of failed transaction or any other errors, the message will appear in the red color info box. Now you can close the secured payment window to return back to the appointment booking page. In case of any error please retry to go through the process. After successful appointment booking, the "Appointment" listing (Discussed in Step B) will show the booking you have just made.
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